The effectiveness of the communication about the project is an interesting issue. On a macro level through organisations such as the European Society for Mental Health and Deafness, the Department of Health contacts and other Service contacts, things are going well. At an operational level, communication about the project and issues that arise will be improved by more regular contact between the steering group members and myself. This could be in the form of an e-group or virtual resource to update people and to access information and resources. When the University has decided upon the software that it will use to facilitate such communication, this method will be put into action.